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Precise Technology Warranty Terms

Parts that are not in Manufacturer Sealed Packaging

Examples of such products are recertified computer memory and new bulk OEM original parts. We offer 1 year replacement warranty for such products. Customer pays for return shipment and Precise Technology pays for replacement shipment.

Customer can ask for credit or refund if the products are determined to be defective within the first 7 days of delivery. Parts that get physically damaged in any way after delivery cannot be accepted for returns.

Parts that are in Manufacturer Sealed Packaging

Examples of such products are new manufactured sealed hard disks, solid state drives, etc.. Customers can return such products for credit or refund or exchange within 30 days of delivery so long as the products remain in their sealed boxes (never opened). Once opened, the products are covered by manufacturer warranty. Customer will need to contact the manufacturer directly in order to receive a replacement or send them in to the manufacturer for repairs if such products fail after their boxes have been opened.